Establishment of public service delegations based on multiple, homogeneous areas :
- Area 1 : Dakar, Thies
- Area 2 : Diourbel, Kaolack, Kaffrine,
- Area 3 : Louga Saint Louis Matam
- Area 4 : Ziguinchor Sédhiou Kolda, Tambacounda
One operator per area. No operator may cover 2 areas.
Success drivers :
- Development of a comprehensive communication plan.
- Support to private operators on how to organize their activities.
- Establishment of a performance-based contract between ONAS and private operators.
- Creation of a quarterly evaluation system between ONAS and private operators.
- ONAS positioned as a centralized intervention framework.